Every small business owner knows the value of managing reputation.
In the age where “word of mouth” is a click away, positive public perception is often the difference between staying a business sinking or staying afloat.
Reputation is essentially the quality with which a company engages its market.
A market that feels welcomed and well-serviced by a business is going to embrace that business.
You know what they say, hell hath no fury like a market scorned. This is why it’s imperative for a small business to exercise reputation management. Here’s how:
source https://www.emscorporate.com/news/reputation-management-for-small-businesses
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