Could the checkout process at your store, restaurant, or office use some fine-tuning? If your staff is exasperated with a complicated interface or customers get frustrated that the process takes too long, the answer is yes!
Today’s merchants have been through a lot, especially in the past year and a half. Many business owners had to make the tough decision to lay off employees, cut back hours, or even shut their doors completely. It is important to take this knowledge of what small business CEOs have endured and factor it into your merchant services sales pitch. In this post, we’ll share some tips to help you evolve your pitch for the 2021 merchant.
If you’re reading this post, chances are yours is one of the thousands of businesses hoping to hire more team members after the pandemic. Businesses of all types across the country have found themselves suddenly in need of more staff, as their customers begin to return from the pandemic hiatus.
A recent study found that 41% of customers actually avoid certain stores that don’t accept the payment solution they prefer. To stay competitive and relevant, you need to offer the merchant services payment options that fit their lifestyle.
Keep reading to learn about merchant services solutions and how they can help your business thrive in 2021 and beyond.
One of the biggest challenges merchant services salespeople and agents face is overcoming objections. A merchant may object to your sales pitch for a number of reasons, including the classic “I don’t have time to talk right now.”
