A business isn't a business if it doesn't have on critical thing; customers.
If you don't have anyone buying your products or services, you don't have a business; you have a hobby.
Customers bring in money, and money makes the business.
That's why there are billions of dollars spent every year by companies trying to find customers and bring them to their business.
Finding customers is time-consuming and very expensive.
So, once a business has found a customer, they need to be sure to keep them as a customer.
They need to incentivize them to come back, to keep shopping with them.
To keep using their services.
A loyal customer is much cheaper than a new customer.
Once you've found a customer, and turned that customer into a loyal customer, you need to build a strong relationship with them.
If everything is done right, that customer will turn into a fan, and they will buy things just because you're selling them.
Then, they will tell all their friends about you, which is word of mouth advertising, which is free.
That's the best kind of marketing.
So, how do you build those strong customer relationships?
It's a lot easier than acquiring them in the first place.
Below, we'll discuss seven ways to strengthen customer relationships.
And, most of them won't cost you a penny.
source https://www.emscorporate.com/news/maintain-effective-relationships-with-customers
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